Additional terms:

These Terms and Conditions ("Terms") govern the services provided by A.R.B.O Digital ("Service Provider", "we", "us", or "our") to the client ("Client", "you", or "your"). By accessing or using our services, you agree to be bound by these Terms.


  1. Intellectual Property Rights:

All original content, features, and functionality on our Site, including but not limited to text, graphics, logos, images, audio clips, video clips, software, and the design and layout of the Site, are the exclusive property of A.R.B.O or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. This includes any original or modified content that we or our members provide to you in relation to the Services rendered. You are granted a limited, non-exclusive, non-transferable license to access and use the Site and its content for personal, non-commercial purposes only. Any unauthorized use of our intellectual property may result in legal action and willfully infringe upon our rights.


2. Information We Collect:

We collect information from you when you fill out a contact form on our Site. The information we collect may include, but is not limited to:

  • Name, Surname, Contact Number, Email Address and Details related to your service request.


3. Data Sharing and Disclosure:

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except in the following circumstances:

  • To trusted third parties who assist us in operating our Site or conducting our business, so long as those parties agree to keep this information confidential.
  • When we believe that disclosure is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. To adhere to any applicable laws or regulations.


4. Disclaimer of Liability:

While we strive to provide accurate and reliable services, nothing in our Services should be construed as legal, financial, or professional advice. Under no circumstances shall we or our affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or in connection with your use of our Services, including but not limited to any loss or damages that may occur as a result of relying on the information provided by us or our affiliates.


5. International Data Transfers:

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By providing your information, you consent to this transfer and to the use of your information in accordance with this Privacy Policy.


6. Services Offered
We offer the following services:

  • Business Development (Web design, SEO, Branding, Marketing, Copywriting & Social media content)
  • Virtual Assistant (Email & chat customer support, Data capturing, Content editing, Admin support, Reports & Presentations)
  • Hosting Events (Promotional, Online meetings, Live streams, Podcasts and more...)


7. Client Responsibilities
The Client agrees to:

  • Provide all necessary information and materials required for us to deliver the services.
  • Ensure that the information provided is accurate and up-to-date.
  • Comply with any specific conditions or requirements stated in the service agreement.


8. Payment Terms

  • All fees for services will be outlined in a separate invoice or agreement.
  • A non-refundable deposit of 50% of the total service fee is required to schedule the commencement of services. This deposit is applied toward the total project fee and acknowledges the time and resources reserved for the client. The remaining balance is due upon completion of the services.
  • The deposit is due within 10 working days of the invoice date unless otherwise agreed.
  • We schedule all services to be rendered in advance. However, late payments may affect our scheduling and could result in additional charges if the client requires specific service deadlines. Furthermore, an hourly rate of R180 will be charged for any overtime incurred to meet those deadlines. The client will be informed in advance if such charges apply.


9. Cancellation and Rescheduling

  • Clients must provide 48 hours’ notice for cancellations or rescheduling before the scheduled work commencement date, which includes the first meeting to discuss project details.
  • Failure to provide sufficient notice may result in a cancellation fee of R180 if no services have commenced (i.e., no design drafts or preliminary work).
  • If services have already begun, a cancellation fee of 50% of the total service fee will be applied, reflecting the work already undertaken and the non-refundable nature of the deposit.


10. Ethical Considerations

As a professional, I adhere to a set of personal values and ethical standards that guide my work. Consequently, I reserve the right to decline projects that conflict with these principles. This may include, but is not limited to, projects that promote gambling, hate speech, violence, illegal activities, or any other content that I deem unethical. Clients seeking services that fall within these exclusions will be informed of my decision, and I will not be liable for any resulting delays or inconveniences.


11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under or related to these Terms shall be resolved in the courts of the Republic of South Africa.


12. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will become effective immediately upon being posted on our website. Last update of "additional terms": 14/7/2025. We encourage you to review this Privacy Policy periodically for any changes. Continued use of our services after any modifications will constitute acceptance of the new Terms.


13. Contact Information
For any questions about these Terms, please contact us at:

ARBO Digital

admin@arbodigital.co.za
https://arbodigital.co.za

RSA - Western Cape